This morning when I went to the same Walmart Service Bay where I bought all four tires, I was refused any credit toward replacement tires.
I am a dedicated preventative maintenance freak. I’ve taken the car through regular service, including tire rotation, steering alignments, and brakes. I brought my records with me just in case the issue arose.
My records were inadequate. It seems that each time I told the mechanic, “Rotate the tires if needed,” that oral command was never written down.
I had great records EXCEPT for each time the tires were rotated.
Because I had no record of rotations, my warranty was void!
Moral of the story: make sure you get a WRITTEN record for all service work.